Supporting clinician wellbeing

Clinical documentation is a time-consuming task and contributes to overload and burnout for clinicians.
Learn how Dragon Medical One helps.

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Clinical documentation burden

82% of clinicians said clinical documentation burden contributes to burnout.

View the infographic

Resources

Supporting clinician wellbeing

Read our whitepaper exploring the challenges healthcare professionals face in the aftermath of the pandemic in Australia, and how this compares to other countries.

Read the whitepaper

Clinician wellbeing with Dragon Medical One (Play a video)

Hear from three Chief Clinical Information Officers from around the world on how Dragon Medical One, conversational AI, is supporting clinician wellbeing by improving documentation workflows.

HIMSS

Nuance collaborated with the Healthcare Information and Management Systems Society (HIMSS) to conduct research into clinician burnout.

From Overload to Burnout. What clinicians think.

A whitepaper conducted in partnership with the Healthcare Information and Management Systems Society (HIMSS), to examine clinicians’, health practitioners’ and nurses’ mental health and their exposure to burnout across ten countries, including Australia.

Download the whitepaper

Reduce the documentation burden (Play a video)

Relieve clinical documentation burden with AI powered speech recognition solution. Simply by using your voice to capture clinical notes, documentation can be created quickly and easily—even when working remotely across physical and virtual locations.

View the brochure

Case studies

Dragon Medical One improving efficiencies at Mackay Base Hospital

Dr. Pieter Nel, Chief Digital Director Medical Services at Mackay discussed Dragon Medical One and the benefits of real-time documentation, including better quality of notes and increased revenue for the hospital, as well as better patient flow, patient care & patient safety. With a 30% reduction of time spent on documentation, Pieter explains how clinicians can use that time for the benefit of both staff and patients.

Here Dr. Nel, explains how Dragon Medical One has improved efficiencies within the Emergency Department where 62,000 presentations are seen per annum.
Pieter explains how Dragon Medical one has not only improved patient care, but is giving time back to clinicians, increasing job satisfaction & reducing stress.

Dragon Medical One

What customers are saying

“This program has enabled me to document more often and in greater detail. Working in ED is not the same as conducting a ward round in an inpatient unit - you may be the supervisor of a more junior staff member or may be the primary clinician for a patient - the only doctor seeing the patient. If there are important issues to be clarified on ED and ED SSU patients, I am able to do this much more comprehensively with the aid of this dictation software. This helps greatly in freeing up time to better supervise junior doctors.“

DMO user

Mackay Base Hospital

“It's very good. It certainly speeds up documentation of the patient presentation. I am reasonably skilled at typing; however, the Dragon roughly doubles my words per minute. The increase in efficiency would be even more so for those slow at typing. Specifically, when more of a "narrative“ is required, it is very good for complex social situations that have to be dictated. Discharge letters (to GP) also come across as more collegiate/collaborative due to the nature of speech to text rather than just typing.”

DMO user

Mackay Base Hospital

“This has definitely improved my documentation at work and given me more time to spend with my clients and other things that are part of my role, since having this I have not had to claim any TOIL as I have not had to stay later than my normal working day for documentation and I have been up to date mostly with my documentation through using this program.”

DMO user

Mackay Base Hospital

“High quality product with excellent voice recognition and background noise reduction for high dictation accuracy. ieMR integration is a fabulous feature and quick turnaround of correspondence is a game changer in itself. The use of prescribed templates greatly improves the structure, content, and readability of documentation, including capturing time and other key features in contemporaneous entries. Outcomes and efficiency will increase with greater staff utilisation. This is a worthwhile investment with big and genuine efficiency dividends”

DMO user

Mackay Base Hospital

“We could immediately see the advantage of voice-to-text versus typing at 30 words per minute with a lot of mistakes versus 170 words a minute with Dragon Medical One – who could compete with that?”

Dr Pieter Nel

Chief Digital Director Medical Services, Mackay

“I’m now able to complete my letters immediately after seeing the patient and combined with electronic correspondence delivery, my referrers receive letters before the patient has even left our building.”

Krishna Epari, Upper GI, Bariatric, Endoscopic and Robotic Surgeon

Director of Upper GI West, Perth

“Overall, Dragon Medical One has been a revelation. For a busy doctor its benefits are cumulative because it helps you turnover letters, notes, tasks and messages faster, more securely and with greater accuracy. This saves time, keeps costs and stress levels down, and lets you get more done in your working day.”

Tao Shan Lim, orthopaedic surgeon

Joondalup Health Campus and Glengarry Private Hospital, Perth

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